What is the general return policy on Herbalride?

We want to ensure you have a hassle-free shopping experience, where you can confidently make purchases. 
Herbalride provides the 30 Day Money Guarantee. 

 

What is the Herbalride's Return Policy?

If you have received a damaged item or it does not match the description provided by the herbalride, you can return it to the herbalride and get a replacement within 10 days of delivery at no extra cost.
Please contact us with your replacement request within 10 days from the date of delivery of the product. Once the Herbalride accepts the return request, the item will be recalled and a replacement will be shipped to you.

 

What is the 30 Day Replacement Guarantee?

If you have received a damaged or defective product, you can return it to get a replacement within 30 days of delivery at no extra cost.
Please contact us with a replacement request within 30 days of delivery. The item will be recalled and a brand new replacement will be shipped to you at no extra cost.

 

What is the 30 Day Exchange Policy?

If you are not completely satisfied with the herbalride products you have received, you can return it within 30 days of delivery for an exchange. 

In case of damaged or defective herbalride products, you can initiate a return for a replacement under the 30 Day Replacement Guarantee.

Please contact us with your exchange request within 30 days from the date of delivery. The original item will be recalled and an exchange will be shipped to you.

The product should be returned in its actual condition at the time of delivery. Please ensure that herbalride products  are not used (other than trials). Retain original tags and accessories. Branded packaging should be returned in an undamaged condition with the product.

 

How do I cancel an order?

You can cancel your order online before the product has been shipped. Your entire order amount will be refunded.
In case your product has been shipped but has not yet been delivered, to cancel Contact Us. Unfortunately, an order cannot be cancelled in case a delivery has already been made.